Ordering

If you’re a subscriber, you can visit the ‘my account’ section of the website and select ‘swaps’ and swap any items that you don’t want. All swaps must be made by Monday at midday for delivery that week. The swap is only valid for that box.

You can do this in the ‘swaps’ section of ‘my account’. Any extra items ordered are valid for that box only and won’t be part of your regular subscription. 

Simply click on ‘my account’ and then ‘register’. Once you’re registered you’ll be able to set up a weekly, fortnightly or monthly subscription. 

Yes! Please put in the delivery address of where you want to send it to and include a note to say that it’s a gift and whether or not you want it to be gift wrapped. Gift wrapping is free of charge. 

On a Friday we’ll email you to say that the contents of the boxes for the week ahead have been decided. At this point, you can login to your account and add any swaps or extra items. You can do this until Monday at midday. Any substitutes or extra items are only valid for that billing cycle. 

Apple pay, Google pay, credit and debit cards.

Delivery - General Information

Currently our delivery area encompasses Oldham, Saddleworth, Ashton, Tameside and surrounding Greater Manchester areas. This is constantly expanding though so if you’re outside of our delivery area but do get in touch by emailing us on info@theveglord.co.uk.

The below delivery days are for subscription customers only. If ordering a one-off box, please choose your delivery day at checkout.

On Tuesdays, we deliver to:

Mossley 

Uppermill

Greenfield

Springhead 

Lees

Lydgate 

On Wednesdays, we deliver to: 

Millbrook 

Carrbrook 

Mossley 

Stalybridge 

On Thursdays, we deliver to: 

Hyde 

Dukinfield 

Audenshaw

Shaw 

Royton

Chadderton 

On Fridays we deliver to: 

Delph 

Denshaw 

Diggle 

Grainsbar 

Moorside

Dobcross 

For subscription boxes, delivery is completely free and the delivery days are listed above. For one-off boxes, you can choose your delivery day and we charge for delivery based on distance. Prices start from £2.50.

0 – 3 miles: £2.50

3 – 5 miles: £3

5 – 7 miles: £5

7 – 10 miles: £7.50

For subscription boxes, delivery is completely free and the delivery days are listed above. For one-off boxes, you can choose your delivery day and we charge for delivery based on distance. Prices start from £2.50.

0 – 3 miles: £2.50

3 – 5 miles: £3

5 – 7 miles: £5

7 – 10 miles: £7.50

We deliver between 6am and 6pm. 

No problem! Please let us know where we should leave your box if you’re not in by putting a note on your order at checkout. We will not reattempt delivery and if a redelivery is required, we will apply a surcharge. 

No problem! Please let us know where we should leave your box if you’re not in by putting a note on your order at checkout. We will not reattempt delivery and if a redelivery is required, we will apply a surcharge. 

Delivery - Post Delivery Queries

We’re really sorry about that! Please contact us by emailing info@theveglord.co.uk and we’ll sort it for you. 

Please email us on info@theveglord.co.uk and we’ll organise a replacement for you.

We’re sorry that something isn’t right. Please email us on info@theveglord.co.uk.

Loyalty

For every £1 you spend, you’ll receive one point which is worth 1p. Once you reach 100 points, you can redeem them as £1 off your next order.

Points are added automatically to your account, whether you shop online or in person and can be found in the ‘My Account’, ‘Points & Rewards’ section. Points last for 3 months so please ensure you use them to get money off your orders. 

Please email us with any feedback on info@theveglord.co.uk

Please email us with any feedback on info@theveglord.co.uk

We have a ‘refer a friend’ scheme for subscription box users. Your friend will get 20% off their order and you’ll get 20% back on the value of your subscription. You can find more details in the ‘My Account’, ‘Points & Rewards’ section of the website. 

Other offers will be added to the website in accordance with seasonal produce. 

Subscriptions

It’s really important that you do your veg admin! If you’re going away or need to pause for another reason, just login to your account and select pause. 

It’s really important that you do your veg admin! If you’re going away or need to pause for another reason, just login to your account and select pause. 

If you need to take a break for a while, you can just pause your subscription in the “My Account’ area of the site. If you want to cancel altogether, visit the same section and click cancel. 

Community

Every week since we opened our doors in May 2022, we have made weekly donations to the Mossley foodbank. By shopping with us, you are also supporting the local community. 

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